Login failure — pubgm help center

Global version is not available for this account. Please log in via Vietnamese version.

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I live in Mongolia and my friend that doesn't know English well is getting this message.

Couple weeks ago i rethành viên the game asking if i am Vietnamese or not. My friover probably got asked if he is Vietnamese & he confirmed it without knowing.

E-Mail support said

Regards to your concern, once you have sầu logged in Vietnamese version then you cannot log in lớn global version. Your game protệp tin will be transferred lớn the Vietnamese version. We suggest you tải về the Vietnamese version or if you wish lớn play on the global version then you have lớn create a new account.

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My frikết thúc does not know Vietnamese nor logged into lớn Vietnamese version. And purchases were made on his account

My another friover is also getting this message but he just created new account.

What should i do?

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màn chơi 1
· 3 yr. ago
u/PlayPUBGMobile

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level 1
· 3 yr. ago

You already asked the official staff và get an answer.

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màn chơi 2

· 3 yr. ago

Lol i doubt one option instantly blocks an player from playing the game.

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